＋Friendly and warm evening staff, with specific mention of Kennedy for a great espresso sample.
＋Online orders are often ready quickly.
＋Clean dining area.
＋Pleasant and interactive employees.
－Drinks are sometimes not made correctly, with issues like incorrect ratios and poor ingredient incorporation (e.g., mushy strawberries, poorly mixed matcha).
－Drinks are not always filled to the top.
－Service can be painfully slow and unorganized, with a perceived focus on call-in and drive-thru orders over in-store customers.