＋Several staff members, including Jahlirah, a manager after 5, a queen with red hair, an older mama with a mask, and Tori, are highlighted for their professionalism, kindness, and excellent customer service.
＋The restaurant was noted as being exceptionally clean by one reviewer.
＋The dining room remodeling has improved the atmosphere, creating a cozy dining experience.
＋Some customers received fresh burgers made to order.
－Food quality is frequently criticized, with complaints of greasy, old-tasting, cold, overcooked, or flavorless sandwiches.
－Multiple instances of incorrect orders, including receiving bacon when it was requested without, or cheese on dairy-free burgers.
－Service can be poor, with staff described as rude, disrespectful, inattentive, and interrupting customers.