+Some customers have had positive experiences with specific managers who resolved issues effectively.
+The manager Fabiola was recognized for exceptional service, professionalism, and attentiveness.
+The cinnamon apple pies were mentioned positively.
+Fries were noted as good by one reviewer.
-Multiple reviews report terrible, rude, and unprofessional customer service, including being ignored at the window and encountering aggressive attitudes.
-Orders are frequently incorrect, with missing items (bacon, onions, fries) and wrong drinks being given.
-Long wait times, over 20 minutes, were reported for food that was not fresh.