Caribou Coffee receives mixed reviews, with many customers praising the friendly and helpful staff, as well as the delicious taste of their drinks, particularly the white chocolate mocha and French toast sandwiches. The atmosphere is generally described as comfortable and inviting, with mentions of a cozy fireplace. However, there are significant recurring complaints about the high prices, drinks not matching menu descriptions, and frequent issues with the cafe being unexpectedly closed despite being listed as open, leading to frustration with customer service and refunds.
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