This is a combined Matsuya and Matsunoya restaurant. The interior is new and clean, but those unfamiliar with the self-service system might be confused. While the fried items are highly rated, some reviews mention overly strong seasoning, issues with rice cooking, and a taste like leftover dish soap in the miso soup. There are also complaints about hygiene, service speed, and menu item stockouts. Regarding service, while some praise energetic greetings and friendliness, others point out staff chatter and slow responses to inquiries.
May differ from your actual experience.
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