38 / 100
AI reference rating
This Starbucks has highly inconsistent reviews. Some praise friendly baristas and well-made drinks, but many report long waits, incorrect orders, poor drink quality, and unprofessional staff. The atmosphere is often overcrowded and noisy, especially with students. Issues with empty displays and poor communication about item availability are also noted.
- ＋Some baristas like Rocky and Clarissa are consistently praised for their hospitality, attention to detail, and friendly service.
- ＋Some customers have enjoyed specific food items like cookie croissants.
- ＋The restroom was noted as clean in one review.
- ＋Some staff members are described as friendly, welcoming, and polite.
- －Frequent issues with drink preparation, including watery drinks, missing ingredients, and incorrect orders (especially mobile orders).
- －Long wait times for both ordering and drink preparation, with mobile orders often prioritized over in-person customers.
- －Inconsistent and sometimes unprofessional customer service, with staff described as inattentive, rude, or avoiding eye contact.
May differ from your actual experience.
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