Au Shop Kongo is praised for its patient explanations tailored to the customer's pace regarding smartphone upgrades, plan changes, and model switches, making the process feel secure. Many appreciate how unclear pricing plans were clarified, leading to reduced monthly costs. However, some reviews mention negative experiences with certain staff members. While the store has a bright atmosphere and many female staff, some customers hesitate to return due to past poor service.
May differ from your actual experience.
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