This Tropical Smoothie Cafe location has significant issues with customer service, pricing, and atmosphere, although some customers have had positive experiences with specific employees and the freshness of the food. Many reviews cite rude or unhelpful management, long wait times for in-person orders compared to online orders, and incorrect orders. There are also serious concerns about hygiene, including a shard of metal found in a wrap and the refusal to provide a simple cup of water. Prices are noted as being higher than other locations.
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