25 / 100
AI reference rating
This Scooter's location suffers from significant issues with drink consistency and order accuracy, leading to frequent customer dissatisfaction. While some patrons have had positive experiences, negative reviews highlight a pattern of incorrect ingredients, poorly made drinks, and unprofessional service. Concerns also exist regarding disappearing reward points and rude staff interactions.
- ＋Some customers have had positive experiences with specific drinks.
- ＋Management has shown willingness to discuss improvements in at least one instance.
- －Drinks are frequently made incorrectly, with wrong flavors, missing ingredients (syrups, sauces, milk), or not mixed properly.
- －Order accuracy is a recurring problem, with customers not receiving what they paid for.
- －Service can be unprofessional, with staff laughing during orders, giving dirty looks, and making rude comments within earshot of customers.
May differ from your actual experience.
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