A long-established department store in the heart of Kochi City, primarily offering food and gifts, with its basement food hall's prepared meals and sweets being particularly renowned. Customer service, especially from the information desk and food staff, is highly praised. However, some find the overall selection and prices a bit high for a department store. While partially renovated, parts of the store still feel dated, though it livens up during events.
May differ from your actual experience.
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