While the hot spring's silky, skin-adhering quality is highly praised, multiple reports mention issues with cleanliness and hygiene, as well as dissatisfaction with staff attitudes. Some guests found the staff polite, but others expressed displeasure regarding the cleaning staff's behavior, insects found in the breakfast buffet, and the subsequent handling of the situation. The location is remote from the city center, and the entrance to the parking lot can be difficult to find.
May differ from your actual experience.
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