With few reviews, negative feedback on service and support stands out. Specifically, issues like insufficient explanations, unhelpful service, staff sleeping on duty, staff handling business with children present, and issues with exchanging expired postcards have been pointed out as potentially damaging to the customer experience. While some positive comments like 'easy to use' and 'staff are kind' exist, overall, there seems to be significant room for improvement.
May differ from your actual experience.
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