There are many disappointing reviews regarding both technical skills and customer service. Specific criticisms include issues with nail removal or during treatments, uneven results, and lack of explanation or confirmation. On the other hand, some customers praise the speed of service and the cuteness of the designs. While there are reviews acknowledging the improvement of new staff's skills, overall, there seems to be significant inconsistency in both technical proficiency and service quality.
May differ from your actual experience.
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