Zaxby's

Zaxby's has mixed reviews. Some praise the chicken and sides, others report food quality issues and incorrect orders. Cleanliness is a recurring concern. Service is also contentious, with reports of rudeness, slowness, and even theft accusations. Value is average to lacking.

• ＋Chicken is often described as excellent, tender, and fresh.
• ＋Fries are frequently mentioned as yummy, crisp, and well-seasoned.
• ＋Coleslaw is highlighted as being the best some have ever had.
• ＋Some staff members are noted as being kind, courteous, friendly, and welcoming.

• －The inside of the restaurant is consistently reported as dirty, with unclean tables and a disastrous drink station.
• －There are multiple complaints about rude and unhelpful staff, including one instance of a manager slamming a drive-thru window and mocking a customer.
• －Service can be slow, with one reviewer noting the cashier was very slow.

May differ from your actual experience.

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